Privacy policy
1. Controller
Österreich
E-Mail: info@reine-cleaning.com
2. Purpose of processing
We process your data solely to handle your contact request and to prepare an offer for you.
3. Data collected
When you use the contact form: name, email address, phone number (optional), type of service, town/postcode, message, chosen language and the time of your consent.
4. Legal basis
Art. 6(1)(a) GDPR (consent, given by ticking the checkbox) and Art. 6(1)(b) GDPR (pre-contractual measures at your request).
5. Storage and retention
Your request is sent by email to the company's inbox and stored there. It is kept only as long as needed to handle your request and for any statutory retention obligations.
6. Recipients
Delivery is handled by an email sending service (processor) that processes the message solely for delivery. Hosting providers may also be recipients. Data is not passed on for advertising purposes.
7. Cookies
We only use one strictly functional cookie ("NEXT_LOCALE") that remembers your language choice. There is no tracking, no analytics and no embedded third-party content (such as maps or fonts from external servers).
8. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection. You can withdraw consent at any time with effect for the future. Write to info@reine-cleaning.com.
9. Right to lodge a complaint
You may complain to the Austrian data protection authority: Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at, dsb@dsb.gv.at.